Privacy Policy

1. Information We Collect

We collect personal information necessary to provide our trading journal services, including:

• Account Information: Name, email address, country, mobile phone number.
• Trading Experience: Trading level (Beginner, Intermediate, Professional) and experience duration.
• Performance Data: Trades, trade notes, screenshots, portfolios, and goal targets.
• Technical Data: IP address, browser type, device information, and active session tokens.

2. How We Use Your Data

Your data is strictly used to deliver, personalize, and improve your trading journal experience. Specifically, we use your information to:

• Calculate trading metrics (Win Rate, Profit Factor, Expectancy, Risk/Reward Ratios).
• Generate AI trading insights and pattern recognition.
• Secure your account through 2FA, session logging, and password protection.
• Send essential system notifications and billing updates.

3. Data Security & Encryption

We utilize industry-standard row-level security (RLS), SSL/TLS 256-bit encryption in transit, and AES-256 encryption at rest to ensure your financial trade records remain private and secure.

4. Third-Party Integrations

We do not sell, rent, or trade your personal data to third-party advertisers. Payment processing is securely handled by Stripe, adhering to PCI-DSS Level 1 compliance.

5. Your Rights & Data Portability

You have full control over your data. You may export your entire trading history in CSV/JSON formats at any time or request account deletion via the Data Management settings.

6. Contact Privacy Team

For privacy inquiries or data requests, please reach out to our privacy officer at Contact@pnltrace.com.